Cicilia Sanyal Image Consultancy (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, enquire about our services, or engage with our image consulting, styling, grooming, etiquette, communication, personal branding, and related services.

When you contact us through our website, enquiry forms, WhatsApp, email, phone, or other communication channels, we may collect information such as your name, email address, phone number, location, professional details, preferences, and information relevant to the consultation or service you are enquiring about. We only seek information that is reasonably necessary to understand your requirements and provide an appropriate response or service.

We use the information collected to respond to enquiries, schedule consultations, understand your requirements, provide personalised recommendations, manage client communication, improve our services, and maintain appropriate business records. Where you choose to receive updates or marketing communications, your information may also be used to send relevant news, articles, events, workshops, or service updates.

We may use third-party platforms and service providers for website hosting, forms, email communication, analytics, scheduling, payment processing, social media, or other business functions. These providers may process information on our behalf and are expected to handle information in accordance with applicable requirements and their own privacy policies.

We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no website, online platform, or electronic method of transmission can be guaranteed to be completely secure, and information submitted online is provided with an understanding of this limitation.

We do not intend to sell or commercially trade your personal information. Information may be shared where necessary with service providers, professional advisers, or other parties involved in providing the requested service, or where disclosure is required or permitted by applicable law.

If you provide photographs, images, videos, testimonials, or other personal material during a consultation, these will be treated as client information. We will not use identifiable client photographs, testimonials, or other personal material for promotional or marketing purposes without appropriate permission or consent.

You may contact us to request information about the personal data we hold about you, request correction of inaccurate information, withdraw consent where applicable, or ask questions about how your information is being used. Requests can be made using the contact details provided on this website.

Our website may use cookies or similar technologies to improve functionality, understand website usage, and provide a better browsing experience. You may adjust your browser settings to manage or restrict cookies, although some website features may not function as intended.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be published on this page with the revised date.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Cicilia Sanyal Image Consultancy through the contact details provided on the website.